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Registrations & Payments

Take online registrations and accept credit card payments

Overview

Registration is now supported in 47 countries with local currencies! See which

You're just a few minutes away from taking online registrations and giving your customers an easy way to pay you via credit card or Apple Pay and Google Pay!

We offer team registration as well as free agent and player registration.

This will only take a few minutes to set up.

Here's the process in short:

  1. Set up a merchant account with Stripe

  2. On your dashboard, click + New Registration

  3. Select an existing season/tournament or create a new one

  4. Enable team, player or free agent registration

  5. Send your customers the sign-up link

  6. Receive email notifications for any payments and see them on your dashboard


Step-by-Step

If you've already got a merchant account set up, you may skip to step 2.

A Stripe account is required in order to use the registration system.

Register with Stripe (only the first time)

Go to your account settings and click Create Stripe Account:

Select your country and click Connect with Stripe:

That'll take you to Stripe's signup flow. Simply follow the instructions on the screen to create your account – it'll only take a few minutes.

You can click Return to LeagueLobster anytime during the process and pick it back up later by clicking the resume setup link (see next screenshot).

Once you're done (or if you click Return to LeagueLobster before that), you'll be taken to your account settings page, where you'll see your brand new Stripe account listed. If you don't finish your Stripe setup in one session, this is also where you'll find the link to resume setup:

You'll receive a confirmation email from Stripe to verify your email address.

Once your account is ready to accept payments you'll see it on your account settings like so:

If you think the status is out of sync, click the refresh button to re-sync with Stripe.

If it's still not showing 'ready' please check your Stripe dashboard for any additional information you may need to submit to activate your account (clicking the account name on the panel depicted above takes you to your dashboard).

Clicking the edit button (pencil) next to the account name will take you to the Stripe page that lets you edit the account name.


Set up your Event for Online Registration

On your dashboard, click New Registration:

Select an existing Event or create a new one:

Enable Team and/or Free Agent Registration

Click either Team Registration to let team managers register teams and/or let players register onto teams or click Free Agent Registration to allow players to sign up without a team – and you'll assign them to teams later via our drag-and-drop interface.


Team Registration

In order to enable team registration, flip the corresponding toggle to on.

Enter a Team fee and optionally a maximum number of teams and click Save.

You can choose from the following payment options:

  • Managers pay the team fee

  • Managers have the option to let players pay for themselves

  • Players pay for themselves

registration configuration

If you give managers the option to let players pay for themselves, they will see a checkbox on the registration screen.

"pay individually" checkbox

You will also see additional options for the player registration portion.

  • player price

  • max players per team

  • require all players to register

    • enables player registration for fully paid teams as well so you can collect registration forms from all players

  • enable player registration for teams added by admins

  • open teams

    • if off (default) players can only register for teams to which they have been added by you or the team manager (see team page)

These also show if you switch on enable player registration directly via the toggle shown in the previous screenshot or if you make all players pay for themselves.

If all players pay for themselves, the team fee switches to Manager price. The person setting up the team will pay this instead of the player price, so you can either charge them more or less than the other players according to your preference.

players pay for themselves is selected. manager price shows instead of team fee.


Free Agent Registration

All you need to enable free agent registration is to add a free agent pool.

Simply enter

  • a name for the registration pool (only shown on the registration page if you have more than one),

  • the maximum number of players allowed to register for this pool and

  • a price per player, and

  • click the check mark next to the price field to submit

You can also set up teams for individual registration. See this article.


You'll see a Share button that will show a dialog with the relevant links to send to your customers.

Alternatively, you can just send them to our home page and have them search for the name of your organization or event on the search page. 

You can also set up your club page to use your own domain, in which case all your links will start with that instead of scheduler.leaguelobster.com.

Watch your email for notifications

You will receive email notifications for any new registrations.

New registrations will also show up on your dashboard and directly in your event.
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What Your Participants See

Club Page

You'll either want to share your club page or the direct link to your registration page with your customers. (Bonus – you can make your club page your website using your own custom domain).

Registration Page

All your public-facing pages get your logo and color scheme.

The registration page will look something like this:

Registration Forms are Customizable

You can add custom fields to the registration form by adding a custom form under registration settings. Click here for more on that.
 

Checkout

They'll be taken to your branded Stripe checkout page (be sure to choose your color scheme and upload your logo on your Stripe Dashboard) where they can use a credit card or Apple Pay / Google Pay, depending on the device they're using.


Registration Options

You can set up different registration options at the bottom of the registration configuration panel:

This allows you to offer different tiers, such as early bird, regular, last-minute registration. Or different packages such as 2 games or 3 games. Or options with or without jersey.

Registration options can also be limited to certain divisions.

And you can add quantity discounts, e.g. for registering 2 or more teams or players in one checkout.

Pay Offline

Your customers will also have the option to pay offline using the corresponding link during the checkout flow (before they get redirected to Stripe).

If they select that option, you will receive an email notification to let you know to arrange alternative payment.

Free Registration

You can also set a price of 0 to allow free registration without any payment.

You do need to set up a Stripe account in order to enable registration features. Stripe accounts are free to set up and maintain.

Pending Registrations

If you see pending registrations on your dashboard, that means the user has not submitted the registration yet. You can reach out to those users via email to see if they need any help.

To quickly email all users with pending registrations in an event, click the menu icon on the Teams panel on the event's Registrations page.


Processing Fees for Registration

We charge just 1.74%  –  or a minimum of $1, but never more than $14.95
Our payment processor (Stripe) charges another 2.9% + $0.30 per transaction (pretty standard for the industry).

Example:
If you charge $100 for a registration, fees total $4.99 – about 4.99%
If you charge $1000, that's $44.67 – or about 4.47% (since we cap our commission)

Stripe does not let us pass on those fees to your registrants, so you will receive the amount minus fees.  


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